01
What we collect, why, and how long we keep it
The proposal form collects your business or brand name, your name, your phone number and — if you add them — your email address and a message about what you need. We use these only to reply to your enquiry and prepare a proposal. The form does not collect bank details, IBAN, or civil or national ID numbers. If you become a client, the records the law requires us to keep, such as agreements and payment records, are kept for as long as the law requires and are not deleted when consent is withdrawn.
02
Withdrawing your consent
You can withdraw your consent at any time by contacting us at ‹contact details — pending›. When you withdraw, we stop using your data to follow up on your enquiry. The records the law requires us to keep, described above, stay as they are — which is why the two paragraphs are written next to each other.
03
The analytics processor, named
We use PostHog to measure how this site is used. PostHog's servers are in the European Union (eu.i.posthog.com), which means this measurement data leaves Kuwait.
- What it receives
- which pages you visited; the language you chose (English or Arabic); that an enquiry was started or sent; and an opaque database reference that contains no name
- What it is prevented from receiving
- your name, phone number, email address, date of birth or age, address, civil or national ID, bank or IBAN details, your account handle or profile link, any free text you typed, and the name or link of any file you uploaded — and your IP address and any location derived from it (country, city, time zone), which are removed before the data leaves your browser and disabled again on our server
- Retention
- PostHog holds none of the records the five-year obligation above applies to. That obligation is on our own database, not on the analytics processor.
04
Version
This is version v1.0 of this notice. If we add, remove or change what is measured, we publish a new version with a new number. An enquiry that was already sent keeps the version it was sent under.